Southwest Airlines pilots want customers to know how bad things really are
Southwest Airlines pilots want customers to know how bad things really are
Skyline said in a blog post Wednesday it appeared that more than 5,000 customers had been impacted by the disruption, including many in the South Asian city of Hangzhou.
The airline said it had shut down 90 percent of its flights from Beijing International Airport and the nearby Pudong Mountains.
Most of the affected flights were heading to Shanghai and Guangzhou, according to Skyline.
An estimated 40,000 flights were affected, it said, adding that
- The company apologised after it learned of the outage
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It was “confident in the safety of our and our customers’ aviation”
Skyline said the airline’s failure has given customers safety concerns and restored confidence in its pilots.
“We agreed that there is an ongoing risk to our customers’ safety and that we would take immediate steps to resolve these issues,” it said in a statement, adding it had urged customers to report any incidents to the airline.
Yongchao Wang, a spokeswoman for Hangzhou city airport, said the airport was “indubitably anxious for this severe disruption to take place and to ensure that all passengers are safe, including those in critical flying conditions.”
“We are canceling all flights to Xianxi on Tuesday, and we will inform customers to stay on alert for the next 24 hours,” she added.
Skyline Malaysia said it now reported five separate incidents of disruption between 11:30 a.m. and 1:30 p.m. (local time).
A spokesman said the company has responded to at least five incidents.
The first incident occurred at 11:45 a.m. on July 24 at Kuala Lumpur International Airport in Kuala Lumpur.
Preliminary tests conducted by the airline revealed traces of a human bovine serum.
The second incident occurred at 1:30 p.m. and was reported by the company’s flight simulators.
“This is not a serious issue β we are inspecting the aircraft and our flight crews are working hard to ensure zero cause of the mishap is identified as a result of this,” the airline had said in a statement.
“The company is aware of this problem and we are working with the country’s aviation authorities to identify and investigate the cause of the issue.”
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